Quiz Live is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, take part in our quizzes, or interact with us.
What information do we collect?
We only collect personal information when it is necessary. This includes:
Customers and quiz participants
- Your name and email address if you contact us using a web form or email
- Your name, email address, and payment details if you:
- Win a prize and need to be paid, or
- Pay to take part in a quiz
All payments are processed securely by Stripe. Quiz Live does not store your full card details.
- Your email address if you sign up to our mailing list
What do we use your information for?
We use personal information only for legitimate business purposes, including:
- Responding to enquiries and messages
- Managing quiz bookings and payments
- Paying out prizes
- Sending emails to people who have chosen to join our mailing list
- Improving how Quiz Live operates
We do not collect unnecessary data and do not use personal information for profiling or advertising.
Payments and Stripe
All payments made to Quiz Live are handled by Stripe, a secure third-party payment provider.
Stripe processes payment information in accordance with their own privacy policy and security standards. Quiz Live does not have access to or store full payment card details.
You can view Stripe’s privacy policy here:
https://stripe.com/privacy
Our legal basis
Under UK GDPR, we process personal data using the following legal bases:
- Contract – where data is needed to take payments, pay prizes, or pay hosts and staff
- Consent – for mailing list sign-ups and voluntary contact
- Legitimate interests – to operate and improve Quiz Live
You can withdraw consent at any time, for example by unsubscribing from emails.
Keeping your information safe
We take appropriate technical and organisational measures to protect your information.
We will:
- Never sell your personal data
- Never use your data for marketing without consent
- Never share your information for commercial purposes
We may share information with trusted service providers (such as Stripe or website hosting services) only where necessary and only where they are required to keep it secure and confidential.
When we may share information without permission
There are limited circumstances where we may need to share information, including:
- To comply with legal obligations
- To prevent fraud or protect our rights
- If required for safety or safeguarding reasons
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for incorrect information to be corrected
- Request deletion of your data, where appropriate
We will always explain if we are legally required to keep certain information (for example, for tax or payment records).
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Email: hello@quiz-live.com
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page.
Last updated: 20 December 2025
